Mobile Phone Bill Payment and Debt Enquiry
Query your Turkcell, Vodafone and Türk Telekom bills with your number and pay from a single screen. You can pay from Faturamatik Wallet, the internet branch and Faturamatik points in 81 provinces, and split it into up to 12 instalments with a credit card.
How Do You Pay?
- Pay Online
Enter your subscriber details, query your debt and pay instantly with your card. No membership required.
- Internet Branch
Log in to your internet branch from your computer and manage your bills on a single screen.
- Faturamatik Wallet
Query your bill in the app and pay 24/7 with your saved card or wallet balance.
- Nearest Faturamatik
You can pay in cash or by card at thousands of points in 81 provinces.
Step-by-Step Bill Payment
- 1
Choose your institution
In Faturamatik Wallet or the internet branch, select the institution you will pay from the list.
- 2
Enter your subscriber details
Enter the subscriber, installation or customer number on your bill so your current debt appears.
- 3
Complete your payment
Pay with your saved card, debit card or wallet balance; with a credit card you can split it into up to 12 instalments.
- 4
Keep your record
Your payment stays on record in your transaction history; you can always view it later.
What do I need to query a mobile phone bill?
A mobile phone bill is queried with the line number. When you select your operator and enter your 10-digit number without the leading zero, your current bill debt appears on screen.
- Enter your number as 10 digits without a leading zero (example format: 5XX XXX XX XX).
- If you have a prepaid line, you need to top up credit and packages instead of paying a bill.
- If you have moved your line to another operator, your debt with the old operator is queried from that operator.
Institutions You Can Pay for Mobile Phone Bill
Payments can be made to 3 institutions in the Mobile Phone Bill category.
Why Faturamatik?
Licensed payment institution
Faturamatik operates under an electronic money and payment institution license.
Up to 12 instalments
You can split your bill payment into up to 12 instalments with a credit card.
Open 24/7
Digital channels are open day and night; you don't have to wait for business hours.
Points in 81 provinces
If you prefer to pay in cash, you can use Faturamatik points in 81 provinces.
Frequently Asked Questions
Yes. You can pay your bill by debit or credit card and split it into up to 12 instalments with a credit card.
Yes. When you select your operator and enter your line number, your current debt is displayed.
Yes, you can; the query is made using the line number.
Yes. You can top up credit and packages for prepaid lines in the Package and Top-up section.
Create your account in a few steps.
You can create your Faturamatik Wallet account in a few steps and start using it right away.
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