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Water Bill Payment and Debt Enquiry

Pay the water bills of metropolitan water authorities and municipalities in one place. You can pay the bills of water authorities across Türkiye, from İSKİ to ASKİ and from İZSU to BUSKİ, from Faturamatik Wallet, the internet branch or the nearest Faturamatik point.

A user paying a bill from their phone

Step-by-Step Bill Payment

  1. 1

    Choose your institution

    In Faturamatik Wallet or the internet branch, select the institution you will pay from the list.

  2. 2

    Enter your subscriber details

    Enter the subscriber, installation or customer number on your bill so your current debt appears.

  3. 3

    Complete your payment

    Pay with your saved card, debit card or wallet balance; with a credit card you can split it into up to 12 instalments.

  4. 4

    Keep your record

    Your payment stays on record in your transaction history; you can always view it later.

What do I need to query a water bill?

A water bill is queried with the subscriber number or the contract number. This number is at the top of the bill, in the area with the subscriber details. Depending on the authority it may be called "subscriber no", "contract no" or "agreement no".

  • Water authorities are separate for each city; you need to choose the authority of the city you are in.
  • If you have moved, your new address has a different subscriber number; a query with the old number returns no results.
  • You can find your subscriber number in the customer details section at the top of the bill.

Institutions You Can Pay for Water Bill

Payments can be made to 149 institutions in the Water Bill category.

Why Faturamatik?

  • Licensed payment institution

    Faturamatik operates under an electronic money and payment institution license.

  • Up to 12 instalments

    You can split your bill payment into up to 12 instalments with a credit card.

  • Open 24/7

    Digital channels are open day and night; you don't have to wait for business hours.

  • Points in 81 provinces

    If you prefer to pay in cash, you can use Faturamatik points in 81 provinces.

Frequently Asked Questions


Create your account in a few steps.

You can create your Faturamatik Wallet account in a few steps and start using it right away.

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